Here you can find the principles in which we communicate internally and externally at Givebutter. No matter how you choose to communicate, our Givebutter Values should be top of mind.
At Givebutter, we have a variety of tools we use to communicate both internally and externally. Below is a guide defining how we use each tool.
‣. We default to Slack for 99% of internal communications. We use slack for quick questions, updates, announcements, FYI’s, feedback, shoutouts, etc.
‣. Givebutter’s wiki lives in Notion. Notion is where we create meeting agenda’s, document processes, and collaborate on various projects.
📩 Email. We use email primarily for communicating with external stakeholders or customers.
📹 Zoom. Formal meetings and meetings that require many stakeholders are best conducted via zoom. At Givebutter, we default to having our cameras on.
🎧 Huddle. We use the Huddles feature on Slack when we find that it would be quicker to speak live rather than go back and forth or when discussing sensitive information.
🗓️ Calendars. We use our calendars to schedule meetings but also to communicate to the team when we are and are not online. Employees are encouraged to use calendar blocks to set a consistent schedule for their work day.
Internal communications are communications that only include Givebutter employees. Generally you should:
External communications are communications that include stakeholders who are not employed by Givebutter. In all external communications, you are an acting representative of Givebutter.